Customer Service Representative - State Farm Agent Team Member
Full Time • Elko - NV
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’m a native Nevadan and have proudly called Elko home for over 20 years. I’ve been with State Farm since 2002 and opened my agency in 2008, building a strong presence in a community where neighbors truly support one another.
I’m a native Nevadan and have proudly called Elko home for over 20 years. I’ve been with State Farm since 2002 and opened my agency in 2008, building a strong presence in a community where neighbors truly support one another.
Our agency has grown into a team of thirteen dedicated professionals who are knowledgeable, supportive, and committed to delivering exceptional customer service every day.
For our team, we offer a 401(k), health benefits, a hiring bonus, and a strong focus on work-life balance.
Our office culture is team-oriented, service-driven, and rooted in community values. We’re looking for someone who is motivated, dependable, and takes pride in helping others—someone who wants to grow as part of a team that values both people and performance.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Shabonya Dutton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $33,000.00 - $45,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Shabonya Dutton - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none